A Baltimore restaurant says Uber Eats held about $30,000 in payouts for months while orders kept coming in. Here is why delivery apps freeze payouts, and the exact steps to take the week yours stops.

A refund is not a chargeback, and the difference costs restaurants real money. How delivery app chargebacks work, what they cost beyond the order, and how to fight them.

Missing item claims are the most common refund abuse on delivery apps. How restaurants document orders, spot fraud patterns, and dispute unfair missing-item refunds.